CONSULTING ENGAGEMENTS
Contact Us - We would love to hear from you!

Need to engage a Support Services expert, we can help!


  Let us assist in the creation of new service programs.

  We can audit your current support structure and program line-up.

  Need an independent test of your support response capabilities?

  We can help with critical accounts and Voice of the Customer initiatives?

  Is your Escalation Management program defined - flowcharts, paths, workflows?

  Create, document or update your customer Service Level Agreements (SLAs).

  We can facilitate an offsite support services strategy planning session.

  Contact us with your special support related requirements.

 

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